Reasons Why Your Restaurant Needs A Tech Upgrade
Post Date: 2018-09-11
As technology continues to play a crucial role in every possible aspect, your restaurant¬–regardless of size–won’t be left untouched, especially if you want to remain relevant and competitive. While you don’t have to plan for a total digital makeover, there are some electronic essentials that your restaurant should be equipped with.
Apart from keeping up with the competition and improving business in various ways, here are three other reasons as to why you should consider giving your restaurant a technological upgrade, even if it’s just covering the basics.
Source: Kiosk Industry
With the help of certain technological advancements such as the self-ordering kiosk or the automated menu system, your team will be freed from order taking to focus on more important tasks. This, in turn, ensures efficiency as customers are served quickly and they will not have to wait in long lines or until they get a waiter’s attention to send in their order.
Apart from that, upgrading your staff system will also provide a more efficient and reliable method to keep track of those on duty. This way, you can avoid days of being short-staffed or over-staffed because of human error.
Catering to A New Audience
Because of the increasing competition in the industry, you need to constantly strive to attract and cater to new audiences. It has been reported that one in four customers decide on the place to dine at based on the technology offered there, however, numbers are expected to increase. Customers today are paying more attention to the dining experience rather than focusing on the quality of the food.
A tech upgrade is also necessary to keep up with customer demands. This includes installing a guest Wi-Fi network or a POS tablet system.
Source: Threat post
Your POS, for example, can be extremely vulnerable if its best line of defense against threats is a simple login/password combination. Thankfully, a tech upgrade means new equipment to that is fitted with the necessary security measures and defense mechanisms such as fingerprint scanners or ID cards scanners, among others.
The next time you’re shopping for a new Singapore restaurant kitchen equipment provider, keep a lookout for vendors that are able to offer you with the latest restaurant-related technology as well.