POS System – 5 Things To Consider When Buying Your Next 1
Buying the right point-of-sale (POS) system is one of the many keys to achieve success in business. For small to medium enterprises, a POS system can be the vital heartbeat of the daily workflow as well as the long-term growth. While factors like brands, type of POS system, cost, security and features are all important considerations, it’s easy to overlook other critical aspects of using POS systems. Narrowing down the functionality and features that you’ll need can be a challenge. So to help you find the right system, keep in mind the following considerations when you shop around.
Update Purchased Technology
As technology continues to advance, the credit card payment processing systems are changing rapidly, too. So when you shop around for new POS system, don’t forget to ask the provider concerning the maintenance schedule. An outdated system may put your customer’s personal details and credit card information at risk for security breach, which in return can affect your business. Check the antivirus and anti-malware software installed and be sure they are updated regularly.
Aside from ensuring your software is up-to-date, it is critical to re-assess the changing PCI (Payment Card Industry) compliance rules regularly to make sure your systems meet them.
Ease Of Use
Training how to use the POS system can waste a lot of valuable time and resources. Why bother using a system that requires training if you can have a system that is easy to use? It is significant to have a system that your people can use right away without any hassle. Your staff should be able to navigate the system quickly. Moreover, adding new items and updating existing ones should be straightforward and intuitive.
Flexibility is of great importance for a POS system Singapore. It should be able to adapt to vital changes to meet your needs. So, you should search for a system that can be customised for the way your business works. In the future, you may need to change or add notes, send soft copies of receipts or invoices to customer’s email, and accept other payment modes like gift card, Paypal or Dwolla. There are POS systems that can work even without a network connection, which is practical to those who have unreliable internet connection. If the system is not flexible, it will become useless for your business.
We don’t live in a perfect world, so there will definitely come a time that you’ll need help for your POS system. If the system encounters any problem you can’t resolve by yourself, who you will call for help? Will there be someone you can seek for support? You should consider support service when looking for the right POS system for the business. Whether it is during lunch time or closing time, it’s good to know help is there when you need it. Search for support media, such as a help page of the provider’s website, instructional videos, and real-live-support personnel phone and email access. It is better you have them ready so you won’t have to panic when you need assistance.
Encryption Services And Fees
Security is a critical issue in all electronic payment systems. This is why it’s important to fully understand the encryption options available for a POS system. Encryption is the process of changing information into a form that’s unreadable except to holders of a specific cryptographic key. Using encryption allows you to protect your customer’s payment details from unauthorised access. Ask the POS salesperson if the system requires separate encryption service or already included. Most of the time, it requires an extra monthly fee.